The App that Puts Your Entire Operation in Motion

Ternio turns any iOS or Android device into a fully operational extension of your contact center. For agents, it means working from anywhere without compromise. For administrators, full governance without complexity.

1 Connect

One connection. Your entire contact center, mobile.

Why it matters

For Agents: Agents connect using their existing contact center credentials on any iOS or Android device. Biometric login provides instant, secure access. SSO is supported for enterprise environments. Zero configuration, nothing new to learn. Agents are simply mobile from day one.

For Administrators (Learn more)

2 Extend

The full desktop experience. Now in every pocket.

Why it matters

For Agents: Inbound and outbound calls, SMS, web chat, voicemail, transfers, conference calls, dispositions, and notes, all from a mobile device, all identical to the desktop experience. Push notifications ensure agents never miss an interaction. All routing and campaign changes made on the contact center side are reflected in the app in real time, automatically.

For Administrators (Learn more)

3 Visibility

Your agents move. Your visibility moves with them.

Why it matters

For Agents: Full visibility into team availability, active call queues, and interaction history. With CRM integration, customer information surfaces automatically on incoming calls, giving agents context before they even say hello.

For Administrators (Learn more)

4 Performance

Mobility that delivers. Every time, everywhere.

Why it matters

For Agents: Agents perform at the same level regardless of where they work. Pre-populated customer context, frictionless biometric login, and always-on push notifications keep agents responsive and productive from anywhere. Need an engineer, a specialist, or a manager on a live call? Ternio brings the right person into any interaction instantly, regardless of location.

For Administrators (Learn more)

See it in action →

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